तुष्टलिङ्गमतुष्टं विपरीतं वा साम प्रयुञ्जीत ॥ कZ_०९.५.२५ ॥
tuṣṭaliṅgam atuṣṭaṃ viparītaṃ vā sāma prayuñjīta
He should employ conciliation (sāma) toward one who shows signs of satisfaction (or, if those signs are absent or reversed, still begin with conciliatory handling as appropriate).
Observable indicators—compliance, cooperative speech, reduced agitation, willingness to negotiate—suggesting a party can be managed through persuasion rather than force.
Conciliation can split moderates from hardliners, reduce escalation costs, and preserve administrative continuity—especially in insider-heavy conflicts.